Privacy Policy

Your privacy is important to us. In this privacy statement, we explain what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before providing your personal information on this website.

Please note that this Privacy Policy may be modified based on legislative or self-regulatory requirements, so we recommend that you review it periodically. This policy will apply whenever you provide us with personal data through any of the contact forms on the website.

En Escena Coaching has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

Responsible for the processing of your personal data

• Name of the person responsible: Dante Miguel Sorgentini with NIE Y4212883X, who operates under the trademark “En Escena Coaching”.

• Address: Carrer del Xiprer, 57, Sobreático 2, Horta-Guinardó, 08041 Barcelona, ​​Barcelona, ​​Spain

• Email: info@enescenacoaching.com

For the purposes of the aforementioned General Data Protection Regulation, the personal data you send us through the website forms will be treated as "Website Users and Subscribers" data.

For the processing of our users' data, we implement all the technical and organizational security measures established by current legislation.

No Data Protection Officer has been appointed as it is not mandatory in this case.

Principles that we will apply to your personal information

In itWhen processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

• Principle of legality, loyalty, and transparency: We will always require your consent to process your personal data for one or more specific purposes, which we will inform you about in advance with absolute transparency.

• Beginning of myData minimization: We will only request data strictly necessary for the purposes for which we require it. The minimum possible.

• Retention limitation principle: Data will be retained for no longer than necessary for the purposes of processing, depending on the purpose. We will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and delete any records that have been inactive for a significant period.

• Principle of integrity and confidentiality: Your data will be processed in a manner that guarantees adequate security and confidentiality. Please note that we take all necessary precautions to prevent unauthorized access or misuse of our users' data by third parties.

Commitment to user privacy

At Escena Coaching, we respect and protect the personal data of all our users. Our principles are:

• We never request personal information unless it is truly necessary to provide the requested services.

• We never share our users' personal information with third parties except to comply with the law or with your express authorization.

• We never use your personal data for any purpose other than that expressed in this privacy policy.

Policy regarding minors

En Escena Coaching does not permit the registration or collection of personal data from minors under the age of 14 without the express consent of their parents or legal guardians, in accordance with current legislation.

• Those over 14 years of age can register and use the services ofhttps://www.enescenacoaching.comwithout the prior consent of their parents or guardians.

• If you are under 14 years of age and have accessed this website without notifying your parents or guardians, you should not register or provide us with personal information.

• If a child under 14 years of age has provided personal data without the consent of their parents or guardians, we will delete it as soon as we become aware of it.

• Minors will never be asked for information regarding their professional or financial situation, or the privacy of other family members, without their consent.

What data do we collect?

From EN ESCENA COACHING We collect different types of personal data, depending on how you interact with our website and services. The main types of data we may collect include:

• Identification data:
  First and last name, to identify you in contact forms, subscriptions, or blog comments.
  
  

• Contact information:
  Email address and phone number, necessary to respond to your inquiries, manage your subscription, send you information about our services, or maintain communication with you.
  
  

• Postal address:
  In case you request services that require billing, shipping of materials or correspondence.
  
  

• Navigation data:
  IP address, device type, browser, pages visited, browsing time, and other technical data collected through cookies and similar technologies, as detailed in the Cookie Policy.
  
  

• Data provided in comments:
  When you participate in the blog, the data you enter in the comment form (name, email, and the comment itself) is collected.
  
  

• Social media data:
  If you interact with En Escena Coaching through our social media channels, we may process your user ID and public profile information, in accordance with the privacy policies of each social media platform.
  
  

• Commercial data:
  Information about your interests, preferences, and participation in activities, workshops, events, or coaching sessions, if you provide it voluntarily.
  
  

• Other information:
  Any other information you choose to voluntarily share through website forms, by email, or in your interactions with En Escena Coaching.
  
  

Use:

We do not request or process specially protected data (such as health, ideology, religion, etc.) unless strictly necessary and with the user's express consent.
No data is collected from children under the age of 14 without the consent of their parents or legal guardians.

How did we obtain your data?

At En Escena Coaching, we process the personal data you provide directly to us through the following means:

• Contact forms available on the website

• Subscription forms for newsletters or commercial communications

• Comments you make on the blog

• Registration forms to access specific services or content

Under no circumstances do we obtain personal data from unauthorized sources or third parties without your express consent.

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation as to whether En Escena Coaching is processing personal data concerning them.

Interested persons have the right to:

• Right of access: Request access to your personal data and obtain information about its processing.

• Right to rectification: Request the correction of inaccurate or incomplete data.

• Right to erasure: Request the deletion of your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.

• Right to restriction of processing: Request that the use of your data be restricted in certain circumstances.

• Right to object: Oppose the processing of your data for reasons related to your particular situation.

• Right to data portability: Request the transmission of your data to another controller, when technically possible.

• Right not to be subject to automated decisions: Including profiling, where applicable.

• Right to be informed: Receive clear and transparent information about the processing of your data.

Exercise of rights

Interested parties may exercise their rights by contacting EN ESCENA COACHING through the means indicated in this privacy policy. Additionally, you have the right to file a complaint with the Spanish Data Protection Agency if you believe that the processing of your personal data violates current regulations.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. Escena Coaching will cease processing data except for compelling legitimate reasons or to exercise or defend potential legal claims.

As a data subject, you have the right to receive the personal data you have provided to us and that concerns you in a structured, commonly used, and machine-readable format, and to transmit it to another data controller when:

• The processing is based on consent or the execution of a contract,

• The data has been provided by the interested party,

• And the processing is carried out by automated means.

When exercising your right to data portability, you will have the right to have your personal data transmitted directly from one controller to another when technically feasible.

Likewise, interested parties have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if they consider that the processing of their personal data infringes the Regulation.

For what purpose do we process your personal data?

At En Escena Coaching we process the personal data you provide us for the following purposes:

• Manage and respond to your requests:
  Respond to and manage any queries, requests for information, or quotes you send us via the contact forms or by email.

• Sending communications:
  Manage your subscription to our newsletter and send you information about activities, workshops, events, news, promotions, or content related to coaching and our services, provided you have given your express consent.

• Managing blog comments:
  Publish and moderate the comments you make on the blog, as well as respond to them.

• Organization and management of activities and events:
  Manage your participation in workshops, coaching sessions, training sessions, or other events organized by En Escena Coaching.

• Administrative, fiscal and accounting management:
  Comply with the legal obligations arising from the provision of our services, including the issuance of invoices and the corresponding administrative management.

• Website improvement and statistical analysis:
  Analyze user navigation on the website, as well as their preferences and interests, to improve the user experience and the quality of our services, using cookies and similar technologies (see Cookie Policy).

• Attention to rights and claims:
  Assist in the exercise of your data protection rights and manage potential complaints or incidents.

Your personal data will be processed solely for the purposes described and will not be used for purposes incompatible with those expressed herein.

Data capture and storage systems

At En Escena Coaching, we collect personal data through various systems and channels, both digital and in-person. These are the main data capture and storage mechanisms we use:

• Contact forms on the website:
  We collect data such as name, email address, and phone number when users complete the form to ask questions, request information, or contact us.

• Newsletter subscription forms:
  We collect email addresses from users who wish to subscribe to our newsletter and receive communications about activities, events, workshops, and news.

• Blog comment forms:
  We ask for your name and email address to allow posting and moderating comments on our blog.

• Direct contact at events and meetings:
  We may obtain personal data such as your name, phone number, and email address through in-person contact at workshops, activities, meetings, or events organized by En Escena Coaching.

• Data capture through advertising material:
  We collect contact information (email and/or phone number) when users voluntarily provide it through QR codes printed on our advertising materials and signage.

• Communication via instant messaging:
  We receive and store personal data when users contact us directly through messaging apps like WhatsApp or WhatsApp Business.

• Navigation data:
  We collect non-identifying information about users' browsing habits on the website through cookies and similar technologies, as detailed in our cookie policy.

All data collected through these systems is stored securely and managed according to the principles of minimization, legality, loyalty and transparency, collecting only the data strictly necessary for each purpose and for the time essential for its processing.

At Escena Coaching, we do not sell, rent, or transfer personal data that could identify users, nor will we do so in the future, to third parties without prior consent. However, in some cases, we may collaborate with other professionals. In these cases, we will require consent from users, informing them of the collaborator's identity and the purpose of the collaboration. This will always be done with the strictest security standards.

Third-party services

To provide our services and manage the relationship with our users and customers, in EN ESCENA COACHING We use third-party platforms and tools that may act as data processors or recipients of personal data. Below, we detail the main third-party services that may be involved in the processing of your data, their purposes, and, where applicable, the existence of international data transfers:

Tools and platforms used

• Google (Google Sites, Google Fonts, Gmail, Google Analytics):
  We use Google Sites for the development and hosting of our website, Google Fonts for displaying fonts, Gmail for managing and storing email, and Google Analytics for analyzing web traffic and browsing statistics.
  Data location: Google may make international data transfers, but ensures compliance with European regulations through standard contractual clauses and other safeguards.
  Google Privacy Policy

• IONOS:
  We use IONOS for domain registration and hosting our main email address (info@enescenacoaching.com).
  Data location: IONOS servers are located in the European Union.
  IONOS Privacy Policy

• Mailer Lite:
  We manage our newsletter and subscription forms through Mailer Lite.
  Data location: Mailer Lite stores data on servers located in the European Union.
  Mailer Lite Privacy Policy

• Zoho CRM:
  We use Zoho CRM to manage and administer our customer and user information.
  Data Location: Zoho may make international transfers, but has appropriate safeguards in place to protect your data.
  Zoho Privacy Policy

• Meta Platforms (Facebook, Instagram, Facebook Ads):
  We use Facebook Ads and data collection forms for advertising campaigns, as well as to manage our Facebook and Instagram accounts.
  Data location: Meta may transfer data outside the EU, but applies protection mechanisms recognized by European regulations.
  Meta Privacy Policy

• WhatsApp y WhatsApp Business:
  We use these applications for direct communication with customers and users.
  Data location: WhatsApp may transfer data outside the EU, but it applies protection mechanisms recognized by European regulations.
  WhatsApp Privacy Policy

• Make.com:
  We use Make.com to automate internal procedures and communication systems related to the website and user management.
  Data Location: Make.com may transfer data outside the EU, but applies appropriate safeguards for data protection.
  Make.com Privacy Policy 

Social networks

En Escena Coaching is present on various social media platforms, including, but not limited to, YouTube, LinkedIn, Facebook, Instagram, X (Twitter), and TikTok. The processing of data from individuals who become followers or interact with our social media profiles will be governed by the privacy policies and terms of use of each social media platform, as well as by this notice. Data will be processed to properly manage our presence on the social media platform, to provide information about activities, products, or services, and for any other purpose permitted by the regulations of the social media platform itself. We will not use follower profiles to send individual advertising.

International data transfers

Some of the aforementioned providers may be located outside the European Economic Area (EEA) or may carry out international data transfers. In these cases, En Escena Coaching ensures that these providers offer adequate safeguards under the GDPR, such as adherence to standard contractual clauses approved by the European Commission or the existence of adequacy decisions.

Links to third-party privacy policies

For more information on how these providers process your personal data, you can consult their privacy policies through the links provided in each case.

Legitimation for the processing of your data

The legal basis for the processing of your personal data at En Escena Coaching depends on the purpose for which it is collected:

Consent of the interested party:

We request your express consent for the processing of your personal data in the following cases:

• When you contact us through the forms on the website.

• When you subscribe to our newsletter or comment on the blog.

• When you agree to receive commercial communications or information about our products and services.

Execution of a contract or pre-contractual measures:

When you request information about our services, register for workshops, events, or activities, or contract our services, the processing of your data is necessary for the management and execution of the contractual or pre-contractual relationship.

Compliance with legal obligations:

In some cases, we will process your data to comply with applicable legal obligations, such as those arising from tax, accounting, or data protection regulations.

Legitimate interest:

We may process your data to improve our services, manage complaints, prevent fraud, or ensure website security, provided that these interests do not override your rights and freedoms.

In any case, withdrawing your consent for the processing of your data will not affect the execution of the contracted services nor will it affect the legality of the processing previously carried out.

How long will we retain your data?

At En Escena Coaching, we will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and as long as we maintain a relationship with you.

Specifically:

• Data collected to manage inquiries, communications, or subscriptions will be retained for a maximum of 18 months from the last interaction, unless you request its deletion earlier.

• Data related to the provision of services or the execution of contracts will be retained for the duration of the contractual relationship and for the legally established periods to comply with tax, accounting, and legal obligations in Spain and the EU.

• In the event of claims or legal liabilities, data may be retained until such liabilities expire.

Once the purposes have been fulfilled and the applicable legal deadlines have elapsed, your data will be securely deleted or anonymized.

You can request the deletion or restriction of your data at any time, as set forth in this policy.

Navigation

When you browse https://www.enescenacoaching.com/ , non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data related to your browsing habits through third-party services. This website uses the following third-party analytics services:

• Google analytics

We use this information to analyze trends, administer the site, track users' movements around the site, and to gather demographic information about our user base as a whole.

Data secrecy and security

https://www.enescenacoaching.com/  is committed to the use and processing of users' personal data, respecting their confidentiality and using them in accordance with their purpose, as well as fulfilling its obligation to store them and adopt all measures to prevent alteration, loss, processing or unauthorized access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. This is a security protocol that ensures your data travels securely and in full. Data is transmitted between a server and a web user, and in return, is fully encrypted.

https://www.enescenacoaching.com/  cannot guarantee the absolute invulnerability of the Internet and therefore the violation of data through fraudulent access to it by third parties.

With regard to the confidentiality of processing, En Escena Coaching will ensure that any person authorized by En Escena Coaching to process the client's data (including its staff, collaborators, and providers) will be under an appropriate obligation of confidentiality (whether a contractual or statutory duty).

When a Security Incident occurs, upon becoming aware of it, En Escena Coaching shall notify the Client without undue delay and shall provide timely information related to the Security Incident as it becomes known or as reasonably requested by the Client.

Accuracy and truthfulness of data

As a user, you are solely responsible for the truthfulness and accuracy of the data you submit to https://www.enescenacoaching.com/ , exonerating En Escena Coaching from any liability in this regard.

Users guarantee and are responsible, in all cases, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep it duly updated. Users agree to provide complete and accurate information on the contact or subscription form.

Acceptance and consent

The user declares that he or she has been informed of the conditions regarding the protection of personal data, and that he or she accepts and consents to the processing of such data by En Escena Coaching in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the processing and transfer of data subjects' data, may be revoked at any time by notifying En Escena Coaching in the terms established in this Policy for the exercise of ARCO rights. This revocation will not be retroactive under any circumstances.

Changes to the privacy policy

En Escena Coaching reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, En Escena Coaching will announce the changes on this page with reasonable notice prior to their implementation.

Commercial emails

In accordance with the LSSICE (Spanish Social Security Institute), https://www.enescenacoaching.com/  does not engage in spam practices and therefore does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the website, the user has the option of giving their express consent to receive the newsletter, regardless of the commercial information specifically requested.

In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, https://www.enescenacoaching.com/  undertakes not to send commercial communications without properly identifying them.