Terms and conditions

Website Owner

In compliance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), it is reported that this website, accessible from the URL www.enescenacoaching.com (hereinafter, the "Website"), is managed and administered by Dante Miguel Sorgentini, with NIE Y4212883X, registered office at Carrer del Xiprer 57, Sobreático 2, Barcelona (Spain).

You can contact us via email info@enescenacoaching.com or by phone at +34 611 560 224.

Dante Miguel Sorgentini acts as an individual within the framework of this project, operating under the brand name "En Escena Coaching," a personal initiative dedicated to offering training, facilitation, coaching, and creative resources, both digitally and in person.

For certain services, or depending on the required collaboration or billing conditions, En Escena Coaching may operate through third-party entities authorized to issue legal invoices in Spain, such as worker cooperatives or billing management companies. In any case, a valid invoice is guaranteed to be issued in accordance with current Spanish regulations for each contracted service.

Use of this website and the services offered are subject to these terms and conditions.

Object and scope

These Terms and Conditions regulate access, navigation and use of the websitewww.enescenacoaching.com, as well as the contracting of the services and products offered through it. Use of this site implies full acceptance of these Terms and Conditions, so we recommend reading them carefully before browsing or contracting any services.

Services and products offered

En Escena Coaching specializes in activities aimed at personal and professional development, employing a creative and experiential approach based on tools from theater, improvisation, experiential learning, coaching, and emotional intelligence. Its main services and products include:

• Thematic workshops and team-building activities for companies and organizations, tailored to the needs of each group.

• Individual and group coaching sessions, both in person and online, for leaders, entrepreneurs, and teams.

• Educational and experiential content in a variety of formats, including webinars, podcasts, videos, talks, and shows.

• Practical tools and materials, both digital and physical, such as games, templates, and team dynamics.

This catalog can be expanded with new proposals and products, developed individually or in collaboration with other professionals.

Terms of use of the website

The user agrees to make appropriate, lawful and respectful use of the website.www.enescenacoaching.com, in accordance with current legislation, good faith and these Terms and Conditions.

You are prohibited from using the website for fraudulent or malicious purposes, or for purposes that violate the rights of third parties. You may not introduce computer viruses, attempt to hack, or perform any action that may damage, disable, or overload the website. Likewise, you are prohibited from using the website's content for commercial purposes or for mass reproduction without the express authorization of En Escena Coaching.

The site may offer downloadable resources, such as templates, exercises, or work tools, that the user may freely use for personal or professional non-commercial purposes. It is appreciated, but not required, that you acknowledge En Escena Coaching when using these materials. Incorrect attribution of authorship is prohibited, and when mentioning En Escena Coaching, the original context and content must be faithfully maintained. Likewise, the sale, redistribution, or mass reproduction of any material, whether free or paid, offered on this site is prohibited without the prior written consent of the owner.

The site may include interactive sections, such as forms, comments, or spaces for sharing testimonials through integrated external tools. Users must refrain from posting content that is offensive, defamatory, spammy, or violates the rights of third parties. En Escena Coaching reserves the right to moderate or delete any content that does not comply with these conditions.

Hiring and Reservation Process

En Escena Coaching offers various services, the terms and conditions of which vary depending on the type of activity. By contracting any service offered by En Escena Coaching, you expressly accept these Terms and Conditions.

Workshops and Team Building Activities

These activities are booked directly via email or WhatsApp. Booking and pricing are agreed upon individually, depending on factors such as the type of activity, number of participants, duration, and the need for additional services (such as room rental, sound, costumes, or other materials), among others.

Each activity has a minimum price required for its viability, which remains the same even if the final number of participants falls below the recommended limit. Beyond a set minimum number of participants, a fixed price is applied for each additional person above that minimum.

Escena Coaching reserves the right to offer discounts or special prices based on the number of participants or the agreement reached with the client.

Likewise, activities have a maximum number of people, which varies depending on the type of activity, available space, and required materials. If the client wishes to participate in the activity with a group larger than this limit, En Escena Coaching may offer an alternative activity tailored to the group size, which may entail price adjustments.

The invoice is typically issued 5 to 2 days before the activity, with some exceptions. Payment can be made up to 30 days after the invoice is issued, either before or after the activity.

Coaching Sessions

Individual coaching sessions are booked through the Tidycal platform and can be paid for by bank transfer, PayPal, or in cash if the session is in person. In some cases, a free initial session or trial session is offered, after which the cost of subsequent sessions or the purchase of a package of sessions is agreed upon, depending on the case.

All invoices issued by En Escena Coaching comply with current Spanish tax legislation, including the application of Value Added Tax (VAT) where applicable. The client is responsible for complying with any tax obligations arising from the contracting of services. For international clients, billing will be processed in accordance with applicable regulations, and information will be provided promptly regarding the application or exemption of taxes.

Consumer rights and withdrawal

En Escena Coaching guarantees the basic rights of consumers and users in accordance with Royal Legislative Decree 1/2007, of November 16, on the protection of consumers and users. These rights include the protection of their economic and social interests, clear and accessible information about services, and access to complaint procedures.

In contracts concluded remotely, the customer may exercise the right of withdrawal within the timeframes and conditions provided by law, except in cases where, due to the nature of the service, this right is not applicable under current regulations.

The cancellation and refund terms for services offered by En Escena Coaching, such as workshop cancellations (minimum 5 days' notice) and coaching sessions (minimum 24 hours' notice), are established in accordance with current legislation and seek to avoid unfair terms, ensuring fair treatment for both parties.

Hiring and accessing services through external platforms

En Escena Coaching may offer access to courses, talks, workshops, events, or other paid services through external registration and payment management platforms, such as Eventbrite, Facebook, Instagram, LinkedIn, Meetup, or similar platforms. By using these platforms, the user agrees that the terms and conditions of each platform, payment, cancellation policies, processing of personal data, and use of cookies will be governed not only by these Terms and Conditions, but also by the terms and policies of each platform.

It is recommended that you review the legal and privacy policies of the relevant platform before completing any registration or purchase.

Escena Coaching is not responsible for the services, operation, policies, or incidents arising directly from the use of these external platforms.

Cancellations, refunds and rescheduling

1. Workshops and Team Building Activities

The client may cancel or reschedule the contracted activity by giving at least five days' notice prior to the event date. If the cancellation is made outside of this period, En Escena Coaching may retain or claim the amount corresponding to the expenses already incurred in the organization, with a minimum of 50% of the budgeted amount. This amount primarily covers non-recoverable costs such as room rental, sound equipment, costumes, customized materials, or any other resources specifically arranged for the activity. If these expenses exceed 50% of the budget, the client will be informed and a breakdown will be provided.

If the cancellation is made within the stated notice period, the amount paid will be refunded, minus any processing fees incurred by payment platforms or other means used.

If En Escena Coaching must cancel an activity for its own reasons, a full refund will be issued and the option of rescheduling a new date or issuing a voucher valid for one year for the same service contracted will be offered.

2. Coaching Sessions

Individual coaching sessions can be rescheduled or canceled at no additional cost with at least 24 hours' notice. Otherwise, the session will be considered complete and the fee will still be charged.

Sessions paid for in advance or booked in packages can be rescheduled within a maximum of six months from the originally agreed date, unless expressly agreed otherwise. Refunds of the amounts paid for these sessions are not available, but they can be rescheduled within the indicated period.

3. Digital products

No refunds will be issued for downloadable digital products once the content has been downloaded or accessed.

4. Exceptions

Escena Coaching reserves the right to evaluate individual cases and apply exceptions to these conditions, always at its own discretion and in a non-binding manner for future similar situations.

Disclaimer of Liability

The services and products offered by En Escena Coaching are geared toward human development from a creative, recreational, and educational perspective. Specific results derived from the use of services or materials are not guaranteed, as the success of each process depends largely on the commitment, context, and individual characteristics of each individual or team.

The tools and activities provided by En Escena Coaching do not replace therapeutic, medical, or psychological processes, and under no circumstances should they be construed as clinical or healthcare advice, diagnosis, or treatment. En Escena Coaching does not act as a healthcare professional, in accordance with Law 44/2003 on the regulation of healthcare professions.

All services are provided in an environment of respect, professionalism, and privacy. Individual coaching sessions are conducted under a strict and personalized framework of confidentiality.

Regarding the operation of the website, En Escena Coaching makes every reasonable effort to keep it up-to-date and operational. However, it is not responsible for any typographical errors, inaccuracies in content, or temporary service interruptions that may be due to technical or operational causes beyond its control.

This website may contain links to external websites managed by third parties. En Escena Coaching is not responsible for the content, information, or services that may appear on these linked sites, as it has no control over them. In accordance with Article 17 of Law 34/2002 (LSSI-CE), En Escena Coaching will only be responsible for external links if it has actual knowledge that the linked activity or information is illegal or harms the property or rights of third parties, and it has not acted diligently to remove or disable the corresponding link.

Data protection and privacy

En Escena Coaching complies with current regulations regarding the protection of personal data, specifically Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights.

Personal data is processed in accordance with our Privacy Policy, always available at [link], which details the rights of access, rectification, deletion, restriction, objection, and portability, as well as the legal bases for processing.

Cookies Policy

The websitewww.enescenacoaching.comuses its own and third-party cookies to improve the browsing experience and for analytical purposes, as required by Article 22.2 of Law 34/2002 (LSSI-CE). Cookie consent management on this site is carried out through the banner provided by Google Sites, the platform on which this website is built, and whose customization options are limited for the owner.

For more information about the use of cookies on this website, please consult our [Cookie Policy] or the official Google Sites documentation on privacy and cookies.

Intellectual property

All content available on the website www.enescenacoaching.com, including, but not limited to, texts, scripts, graphic materials, games, dynamics, downloadable resources, videos, audios, podcasts and any other creative elements, are the exclusive property of Dante Miguel Sorgentini, who operates under the trade name En Escena Coaching, unless expressly indicated otherwise.

Reproduction, copying, distribution, public communication, transformation, translation, adaptation, resale, or any other use, in whole or in part, of the contents is prohibited without the express written authorization of En Escena Coaching. Likewise, the use of the contents for commercial or advertising purposes other than those of En Escena Coaching is prohibited, nor is it permitted to attribute to En Escena Coaching the authorship of content not created by this entity.

The materials made available may be used by third parties only if they have been lawfully acquired or downloaded, always respecting their integrity, without alterations or modifications that could distort the message or distort the content, and clearly and visibly mentioning the authorship of En Escena Coaching in any digital or physical medium where they are shared or disseminated.

Regarding audiovisual documentation of activities, En Escena Coaching reserves the right to record certain group activities, such as workshops and team building activities, through recordings, photographs, or audio clips, provided it has the prior consent of the participants. These recordings may be used for dissemination, documentation, or promotional purposes, in physical or digital media.

Unauthorized use of En Escena Coaching content may constitute an infringement of intellectual property rights, giving rise to civil, administrative, and criminal liability under Spanish law. Penalties for infringement may include removal of content, compensation for damages, fines, and even imprisonment, as provided for in Article 270 of the Penal Code and the Intellectual Property Law.

Modifications

Escena Coaching reserves the right to modify, update, or amend these Terms and Conditions at any time without prior notice. Any changes will be effective upon posting the updated version on the official website. Users are advised to periodically review this section to stay up-to-date on the current terms and conditions.

Applicable Law and Jurisdiction

These Terms and Conditions, as well as the use of this website and the activities offered by En Escena Coaching, are governed by current Spanish legislation and, in particular, by applicable European regulations.

In the event of any dispute or legal conflict arising from the use of the services or products, the parties agree to submit to the exclusive jurisdiction of the courts and tribunals of the city of Barcelona, ​​unless otherwise provided by law.